Help + Info
Quick Links
General + Store
Shipping + Delivery
Returns + Exchanges
Payments + Price Matching
Support + Customer Service
SPECIAL ITEMS POLICY
For those one-of-a-kind finds, here’s everything you need to know about their unique shipping and return policies
Bogg Bags
- All Bogg Bags are exempt from free shipping
- Bogg Bags are not eligible for expedited shipping options
BOGG BAG SHIPPING RATES |
WITHIN TEXAS | OUTSIDE OF TEXAS | |
ORIGINAL BOGG BAG | $20 | $25 |
SMALL BOGG BAG | $15 | $20 |
Returns & Exchange Policy
- All Bogg Bag returns will not include any original shipping cost paid and are subject to our $7 return fee
- Bogg Bags are not eligible for exchange. You will need to return and repurchase the color, size, or style you need.
Is there a bogg bag purchase limit?
Yes, Bogg Bags are limited to one per customer.
What do I do if the straps are twisted?
This is a common question Bogg Bags has run into with their handles getting twisted, however, the handles can be easily untwisted as you can see from their step by step tutorial here.
why is there a flat shipping rate for bogg bags?
Due to the oversized nature of these bags, this fee is charged to cover the cost for the large boxes these Bogg Bags are shipped in.
Yeti Coolers
All Yeti Coolers have a flat shipping cost of $25.00. Due to the weight and size of Yeti Coolers, they are not eligible for free shipping promotions. Other Yeti items may qualify; please refer to the product page for details.
Stanley Drinkware
Stanley cups are limited to 10 per customer. If you need to bulk order Stanley cups, please contact our customer support team. Orders with 5+ cups will incur a $15.00 shipping fee. We recommend applying the Route Order Protection to your order at checkout as "bulk" orders such as these will not be eligible for refulfillment regardless of if they are lost, stolen, or damaged in transit. Some Stanley products are not eligible for free shipping promotions.
Help + Info
Quick Links
General + Store
Shipping + Delivery
Returns + Exchanges
Payments + Price Matching
Support + Customer Service
SPECIAL ITEMS POLICY
For those one-of-a-kind finds, here’s everything you need to know about their unique shipping and return policies
What is Tyler's?
TYLER'S is a Texas-based clothing and shoe store established in 1978. We offer a wide assortment of products from over 350 top industry brands catering to a variety of clothing and shoe needs. Our mission at TYLER'S is to establish ourselves as a premier one-stop shop for athletic performance and lifestyle fashion. We serve the entire family, including kids, grandparents, and everyone in between, with our welcoming customer service, vibrant product collections, and a wholesome atmosphere. Catering to both local residents and visitors with a passion for active living and Texas culture, we ensure there's something special for everyone!
What are your store hours?
Our store hours vary based on location. For a complete list of TYLER'S stores, store hours, and store contact information, please visit our Store Contacts Page.
Is Racquet & Jog a part of Tyler's?
Racquet & Jog in Tyler, Texas is our original location. After expanding to other cities in Texas, we changed our name to TYLER'S. Although there are other Racquet and Jog locations in Texas, we are only associated with the original location in Tyler.
What brands do you carry?
Currently, we have curated over 350 brands in our physical store locations and are continuing to expand. We carry top brands like On Running, Hoka, Patagonia, Chubbies, Southern Tide, Bogg Bags, Free People Movement, and so much more! Checkout our Brands Page to see some (but not all) of the brands we carry!
Are you hiring?
We are always accepting applications! Please visit our Careers Page to learn more about available positions at TYLER'S and Racquet & Jog.
Do you offer military or first responder discounts?
Yes, we do offer military/first responder discounts. Please present your military ID at checkout in-store or contact our customer support team for details on how to apply the discount online.
Gift Cards
How can I check the balance on my gift card?
To check your balance on your TYLER'S gift card, please visit SmartTransactions online Gift Card Balance portal.
Can I use my e-gift card in-store?
Yes, you can absolutely use your E-Gift Card in-store! Please be prepared to show the cashier at checkout your confirmation email with the Gift Card number for them to reference.
How do I sign up for emails/the newsletter?
To sign up for our newsletter, enter your email address in the sign-up form located at the bottom of our homepage.
Bogg Bags
- All Bogg Bags are exempt from free shipping
- Bogg Bags are not eligible for expedited shipping options
BOGG BAG SHIPPING RATES |
WITHIN TEXAS | OUTSIDE OF TEXAS | |
ORIGINAL BOGG BAG | $20 | $25 |
SMALL BOGG BAG | $15 | $20 |
Returns & Exchange Policy
- All Bogg Bag returns will not include any original shipping cost paid and are subject to our $7 return fee
- Bogg Bags are not eligible for exchange. You will need to return and repurchase the color, size, or style you need.
Is there a bogg bag purchase limit?
Yes, Bogg Bags are limited to one per customer.
What do I do if the straps are twisted?
This is a common question Bogg Bags has run into with their handles getting twisted, however, the handles can be easily untwisted as you can see from their step by step tutorial here.
why is there a flat shipping rate for bogg bags?
Due to the oversized nature of these bags, this fee is charged to cover the cost for the large boxes these Bogg Bags are shipped in.
Yeti Coolers
All Yeti Coolers have a flat shipping cost of $25.00. Due to the weight and size of Yeti Coolers, they are not eligible for free shipping promotions. Other Yeti items may qualify; please refer to the product page for details.
Stanley Drinkware
Stanley cups are limited to 10 per customer. If you need to bulk order Stanley cups, please contact our customer support team. Orders with 5+ cups will incur a $15.00 shipping fee. We recommend applying the Route Order Protection to your order at checkout as "bulk" orders such as these will not be eligible for refulfillment regardless of if they are lost, stolen, or damaged in transit. Some Stanley products are not eligible for free shipping promotions.